Privacy Policy

The Civil Society Forum of the Western Balkans (CSF WB) website is managed by the European Fund for the Balkans (EFB). We are committed to protecting and respecting your privacy.

1. Data Controller

The data controller for this website is the European Fund for the Balkans. If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

European Fund for the Balkans (EFB)
Email: info@balkanfund.org

2. Collection of Personal Data

We may collect and process the following data about you:

• Information you provide to us: This includes information you give us when contacting us through email forms or general inquiries (e.g., name, email address, organization).
• Technical data: Like most websites, we collect information that your browser sends whenever you visit our website (such as your IP address, browser type, pages visited, time and date of visits).

3. How We Use Your Data

We process your personal data for the following purposes:

• To communicate with you and respond to your inquiries.
• To administer, maintain, and optimize our website and user experience.
• To provide updates, publications, and information related to the Civil Society Forum.

4. Cookies

This website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, but this may affect website functionality.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data with third parties. Your data is only shared with partners and service providers involved in organizing the Civil Society Forum, or when required under legal obligations.

6. Your Rights

Under data protection laws, you have rights including:

• The right to access, update or delete the information we have on you.
• The right of rectification (to have your information corrected if it is inaccurate).
• The right to object to or restrict our processing of your personal data.
• The right to data portability.

To exercise any of these rights, please contact us using the email addresses provided above.

7. Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. However, please note that no method of transmission over the Internet is 100% secure.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Last updated: May 2026